Billing Terms & Conditions
Last updated: July 27, 2026
1. Accepted Payment Methods
We accept major credit and debit cards and other secure payment options displayed at checkout. All payments are processed through our third-party payment processor over an encrypted connection. We do not store your full card number, expiration date, or CVV on our servers.
2. Currency & Pricing
All prices on our Site are listed in U.S. Dollars (USD) unless otherwise stated. If you pay using a card issued in a different currency, your bank or card provider may apply a currency conversion and any associated fees; these are outside of our control.
3. Sales Tax
Applicable sales tax is calculated automatically at checkout based on your shipping address and current state and local tax requirements. The final tax amount is shown before you complete your purchase.
4. Billing Authorization
By placing an order, you authorize Ovreal LLC and our payment processor to charge your selected payment method for the full order total, including product cost, applicable tax, and any shipping fees. Your card may be pre-authorized (a temporary hold) when you place your order, with the final charge processed at the time of shipment.
5. Order Confirmation & Receipts
You will receive an order confirmation email once your payment is successfully processed, followed by a shipping confirmation with tracking information once your order ships. Keep these emails as your proof of purchase.
6. Declined or Failed Payments
If a payment is declined or fails to process, your order will not be confirmed or shipped. We may contact you to request an alternate payment method. Repeated failed payment attempts may result in your order being canceled automatically.
7. Chargebacks & Payment Disputes
If you have a concern about a charge, we ask that you contact us directly first at Support@ovreal.shop so we can resolve it quickly. Filing a chargeback without contacting us first may delay resolution. We reserve the right to dispute chargebacks we believe are invalid and to provide transaction records, order details, and delivery confirmation to your card issuer as evidence.
8. Fraud Prevention & Order Verification
To protect our customers and business from fraudulent transactions, we may use automated fraud-screening tools and, in some cases, request additional verification (such as confirming billing details) before processing an order. We reserve the right to cancel or refund any order suspected of fraud or unauthorized card use.
9. Price Adjustments & Errors
In the rare event a product is listed at an incorrect price due to a technical or human error, we reserve the right to cancel the affected order and issue a full refund, or contact you to confirm whether you’d like to proceed at the correct price.
10. Refunds
Refunds are issued to the original payment method used at checkout. Processing times depend on your bank or card issuer, but typically appear within 5–7 business days of the refund being issued. Full eligibility details are in our Refund & Return Policy.
11. Payment Data Security
All payment transactions are processed via a PCI-compliant, encrypted checkout. We do not have access to or store your complete payment card information at any point in the transaction.
12. Changes to These Billing Terms
We may update these Billing Terms & Conditions from time to time to reflect changes in our payment processes or legal requirements. The updated version will be posted on this page with a revised “Last updated” date.
13. Contact Us
If you have a billing question or believe you’ve been charged in error, contact us:
Questions & Contact Information
Pocatello, ID 83202, USA
Sunday: Closed