Billing Policy

When You’re Charged

Your payment method is charged the full order total — product price, applicable tax, and shipping — at the time you place your order. You’ll receive an emailed receipt confirming the charge immediately after.

Sales Tax

Sales tax is calculated automatically at checkout based on your shipping address, in line with applicable state and local requirements. The exact amount is shown before you confirm your order.

Payment Security

All transactions are processed through a secure, encrypted, PCI-compliant checkout. We never see or store your full card number on our servers.

Declined Payments

If your payment doesn’t go through, your order won’t be placed. Double-check your card details and billing address, or try an alternate payment method. Contact us if the issue continues.

Billing Questions or Disputes

If a charge looks incorrect, please contact us first at Support@ovreal.shop — we can typically resolve billing questions faster directly than through a bank dispute.

Refunds

Approved refunds are returned to your original payment method and generally appear within 5–7 business days. See our Refund & Return Policy for eligibility details.

Questions & Contact Information